Sit at a busy café in Paris long enough and something unsettling happens: nothing. The waiter doesn’t sprint. No one is shouting about table turnover. There’s no laminated sign behind the counter promising a “Server of the Month” bonus for fastest espresso delivery. And yet, miracle of miracles, the place runs smoothly. Orders arrive. Coffee […]
I sat down with Dr. Chris Olson, Vice President of Design Impact at Mass General Brigham, and was struck by how his journey through medicine and global health has shaped his work today. From refugee camps on the Thai-Burmese border to post-tsunami recovery in Aceh, Chris learned firsthand that healthcare innovation doesn’t come from […]
